FAQs – Your Frequently Asked Questions

Last updated: April 1, 2024

Q: What products do you offer?

We specialize in the passionate pursuit of creativity, offering a wide range of products including art prints, stationery, T-shirts, mugs, and various accessories. Each item is carefully designed, printed, and published by hand in our studio to ensure the highest quality and uniqueness.

Q: Can I request custom designs on your products?

Absolutely! We thrive on creativity and are more than happy to consider custom design requests for our art prints, stationery, T-shirts, and mugs. Please contact us with your ideas, and let’s collaborate to create something truly special.

Q: What makes your products unique?

Our products are crafted with love, care, and a deep consideration for meaning and quality. From the initial design to the final print, every step is carried out by hand in our studio, ensuring that each piece is not only beautiful but also imbued with a deeper significance. Our dedication to craftsmanship and thoughtful design sets our products apart.

Q: How can I care for my purchased items to ensure their longevity?

To keep your items in pristine condition, we recommend following care instructions included with each purchase. For our T-shirts and mugs, gentle washing is advised. Art prints and stationery should be kept in a dry environment away from direct sunlight to prevent fading.

Q: What is your return and exchange policy?

We stand behind the quality of our products and want you to be fully satisfied with your purchase. If you’re not happy with your order, please contact us within 30 days of receipt for a return or exchange. Items must be returned in their original condition. Custom orders are subject to a review for return or exchange eligibility.

Q: Do you ship internationally?

Yes, we are delighted to offer free shipping to our customers in the USA, Canada, Australia, the UK, and all EU countries. Unfortunately, at the moment, we are unable to offer shipping options to countries outside of these regions. We appreciate your understanding and are actively working to expand our shipping capabilities in the future. For those within our shipping zones, no additional shipping costs will be applied to your order. Please visit our Shipping Information page for more details on delivery times and to confirm if your country is within our shipping regions.

Q: How do you support sustainability?

At the core of our mission is a strong commitment to sustainability and eco-friendliness. We strive to incorporate sustainable materials and practices into the creation of our products wherever feasible. This includes sourcing eco-friendly materials for our stationery and art prints, as well as adopting waste-reducing measures in our packaging processes. However, it’s important to acknowledge that achieving full sustainability is a challenging and ongoing journey. There may be instances where, despite our best efforts, alternatives that meet our sustainability criteria are not always available. In these cases, we make careful choices with a focus on minimizing environmental impact. Our dedication to this cause is unwavering, and we continue to seek out and implement improvements that align with our environmental values, aiming for a greener future with every step we take.

Q: How can I track my order?

Once your order is placed, we’ll send you a confirmation email with tracking information. You can follow your order’s journey and get excited for its arrival!

If you have any other questions, please feel free to reach out to us. We’re always here to help and share in your passion for creativity and thoughtful products.

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