Privacy Policy

 Effective date: 3 April 2026

This Privacy Policy explains how SmellyNoises, a brand name used by Crumbio, collects, uses and protects your personal information when you visit our website, place an order, contact us, or interact with our shop through connected services such as Etsy.

We are committed to handling your personal information responsibly and in accordance with applicable privacy and data protection laws.

1. Who We Are

SmellyNoises is a brand name used by Crumbio.

This website is operated for the purpose of offering creative and thoughtfully designed products, including wall art, photography, posters, calendars, stationery, drinkware, apparel and other giftable items inspired by art, design and culture.

If you have any questions about this Privacy Policy or how your personal data is handled, you can contact us using the contact details provided on our website.

2. What Information We Collect

We may collect and process the following types of personal information:

• name
• billing address
• shipping address
• email address
• phone number, if provided
• order details and purchase history
• payment-related information processed through third-party payment providers
• account details if you create an account on our website
• messages or enquiries you send to us
• technical information such as IP address, browser type, device information and website usage data
• cookie-related data where cookies are used on the website

If you place an order through Etsy or another connected platform, we may also receive relevant customer and order information needed to process and fulfil that order.

3. How We Collect Information

We collect information when you:

• browse the website using cookies or similar technologies
• visit our website
• place an order
• create an account
• contact us by email or contact form
• subscribe to updates, where available
• interact with our shop through Etsy or other connected sales channels

4. How We Use Your Information

We use your information to:

• send marketing communications only where you have agreed to receive them or where otherwise permitted by law
• process and fulfil orders
• provide customer service and respond to enquiries
• manage payments, shipping, returns and refunds
• communicate with you about your order
• maintain and improve our website, products and services
• prevent fraud, misuse or security issues
• comply with legal, tax and accounting obligations
• sync and manage order or product information across connected services such as WooCommerce and Etsy

5. Legal Bases for Processing

Where applicable under data protection law, we rely on one or more of the following legal bases for processing your personal data:

• Consent — where you have given permission, such as for certain cookies or marketing communications
• Contract — where processing is necessary to fulfil your order or provide requested services
• Legal obligation — where we must comply with legal, tax, accounting or regulatory requirements
• Legitimate interests — where processing is necessary for the operation, improvement and protection of our business and website, provided those interests do not override your rights

6. Payments

We do not normally store full payment card details on our website. Payments are processed by third-party payment providers or platforms that handle payment information securely in accordance with their own privacy and security policies.

Please review the privacy policies of the relevant payment providers you use during checkout for more information about how they process your payment data.

7. Orders, Fulfilment and Shipping

We use your personal information to process orders, arrange delivery, provide order updates, and handle returns, exchanges or refunds where applicable.

To do this, we may share relevant information with service providers such as:

• payment processors
• shipping carriers and delivery partners
• ecommerce and marketplace platforms
• website hosting and technical service providers

We only share the information necessary for them to perform their services.

8. Etsy and Connected Platforms

SmellyNoises may also sell products through Etsy or use tools that sync information between Etsy and our website store.

If you purchase from us through Etsy, Etsy may provide us with certain customer and order information, such as your name, delivery address, email address and purchase details, so that we can fulfil your order and provide customer support.

Where store systems are connected, order, inventory or customer-related data may be transferred between platforms such as WooCommerce and Etsy for operational purposes.

Information processed through Etsy is also subject to Etsy’s own privacy practices. You can read Etsy’s privacy information here: Etsy Privacy Policy

9. Cookies and Analytics

Our website may use cookies and similar technologies to:

• ensure the website functions properly
• remember preferences and shopping cart activity
• analyse website traffic and performance
• improve user experience
• support security and fraud prevention

Depending on how the website is configured, we may also use analytics or marketing tools provided by third parties.

Where required by law, non-essential cookies will only be used with your consent. You can usually control cookies through your browser settings and, where available, through our cookie banner or preference tools.

10. Who We Share Data With

We may share your personal information with trusted third parties only where necessary, including:

• payment service providers
• shipping and delivery companies
• website hosting providers
• ecommerce software and plugin providers
• Etsy and other sales platforms used to manage orders
• analytics or security providers
• legal, tax or accounting advisers where required
• public authorities or regulators where required by law

We do not sell your personal data to third parties.

11. International Data Transfers

Some of the third-party providers we use may process or store personal data outside your country of residence, including outside the UK or European Economic Area.

Where this happens, we take reasonable steps to ensure that appropriate safeguards are in place and that your data is treated securely and in accordance with applicable data protection laws.

12. How Long We Keep Your Information

We retain personal information only for as long as necessary to:

• fulfil orders and provide customer support
• maintain required business and financial records
• comply with legal, tax and accounting obligations
• resolve disputes
• enforce agreements and protect our business

Retention periods may vary depending on the type of information and the legal or operational reason for keeping it.

13. Your Rights

Depending on your location and applicable law, you may have the right to:

• lodge a complaint with your local data protection authority
• request access to the personal data we hold about you
• request correction of inaccurate or incomplete information
• request deletion of your personal data
• request restriction of processing
• object to certain types of processing
• request transfer of your data where applicable
• withdraw consent where processing is based on consent

If you would like to exercise any of these rights, please contact us using the contact details provided on our website.

14. Security

We take reasonable technical and organisational measures to help protect your personal data against unauthorised access, loss, misuse, disclosure or alteration.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

15. Third-Party Links

Our website may contain links to third-party websites or services, including Etsy and other external platforms. We are not responsible for the privacy practices of those third-party websites. We encourage you to read their privacy policies before providing personal information.

16. Children’s Privacy

Our website and products are not directed to children, and we do not knowingly collect personal information from children without appropriate consent where required by law.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, legal requirements or website functionality. Any updates will be posted on this page with the revised effective date where appropriate.

18. Contact

If you have any questions about this Privacy Policy or your personal information, please contact:

SmellyNoises
A brand name used by Crumbio.com LLC
30 N Gould St Ste N, Sheridan, WY 82801, USA

You may also contact us through the contact details or contact form available on our website.